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Every now and again, our customers write to tell us what they thought about the service we provided for them. A selection of these testimonials can be found below. "Hello Julian, this is a short e-mail to you to thank you most sincerely for your professional services in copying tracks off an old audio casette tape on to CD for me. I am absolutely delighted with the end result. Please use this e-mail as a recommendation for your services which I regard as absolutely First Class. I can now listen to the recording of a Spitfire at the Biggin Hil Air Show of 1972 without fear of the tape chewing up and being broken and useless!!!" Mr B Girling October 2009 " I entrusted to Julian at Essentialavs five cassettes which were themselves copied from reel-to-reel tapes made nearly fifty years ago. They had no commercial value whatsoever but were of immense personal value being voice messages sent between members of my family during my childhood. Four of the six persons involved have long since passed away - my parents and grandparents.
"Julian, Thank you very much for your help with my tape to CD transfer request. It is very rare these days to find such a good service in this country, but I must say I had a very good feeling about you the moment I spoke with you over the phone. Your service exceeded my expectations with a fantastic job which I am very happy with. People don't fiddle with transfer anymore, just contact Essentialavs and let them do whatever you want. Thank you again." Marumi Greenham, London - 5/6/09 ''First of all the customer service is excellent, i ordered my Pioneer CDJ1000 very late at night and still got a prompt reply, my item was sent immediately the next morning and received 2 days after (EUROPE). Paying with Paypal is secure and fast too, so I must say it cant get much better then this one"! Cyprian 21/1/09 ”This was a very good investment for us. Richard (who installed our screen and DVD) gave brilliant advice on where and how high to mount the screen. He also talked us through how we could develop the AV system in the future (computers, home movies, music, surround sound), walked us through how to use the system in terms of recording/finding stations etc and did a lovely job putting up the screen, which paradoxically made our room look bigger. We are really pleased. ” Kate Vick. January 2009 "Hi Julian, just a note to say, thanks for the great job on the ‘head butting incident’. I really appreciate the skills of your engineer, I was very pleased with the result. So pleased in fact, I would like to send you another recording". - Bob Watkins. Dec 2008 "Dear Julian. I am writing to thank you for the work you have carried out for me. A very precious recording has been cleaned up and is now in far better shape to listen to. Although the process took some time you always answered phone enquiries promptly and the charges for the service seemed reasonable. Once again, thank you for taking such good care of this special project. Yours sincerely, Ian Reynolds" "Hi Julian. Thank you for your great service. This was my second time using Essential AVS and the installations were superb on both occasions. The installers arrived the same day (worked past working hours to finish my job), and made my living room sound like a movie theatre. Thank you again E. AVS", Felix Vosk "Dear Julian. Just a note to say how pleased we were with the service you provided. Prompt, courteous and very professional. Once again many thanks." - Trevor Burke QC "Dear Julian, I wanted to take this opportunity of letting you know how pleased I am with the service I received from Essential AV Services Ltd. Not only were you able to provide a rapid service for installation of a wall mounted flat screen TV, you also gave invaluable guidance on product selection. Your engineer, Richard, arrived promptly and exactly as arranged. He took the time to carefully review the proposed location for installation and gave good advice about the positioning of some of the ancillary pieces that I simply hadn’t thought about. He even undertook a bit of light carpentry to conveniently re-position some shelving! I am so pleased with the quality of his work that I have asked him back to re-do my computer cabling – the legacy of a less professional installation. "I purchased some music hardware from Essential AV at a cheaper price than anywhere else i could find, online or off. A quick email for a quote from me was followed by a call from a member of their staff confirming the cost, and the item was delivered the very next day in time for me to start working straight way. "A very big thank you to you all for your fantastic work and patience on Saturday at 'Wellbeing Live'. You guys were brilliant and helped make the event a great success. Thanks again and I look forward to working with you all again." A Fleming - Richmond Towers Communications. September 2008 "I found the tech support that Essential AVS gave me invaluable, they are also really nice guys with a helpful and experienced approach, which makes you feel confident that you are going to get what you need technically. I would definitely want to use them again, and wouldn't bother to look elsewhere as I know they are professional and keen to help out, which you don't always get when you need that kind of specialist tech support. I was in a real dilemma regarding my recording system and they rescued me! I am a composer and was in the middle of recording my latest album when my system just packed up and stopped working, no sound, no nothing. I was desperate but the tech guy I had previously worked with was no longer available. I searched the web and found Essential AVS. From the start, despite my going on about all the technical problems I was experiencing, I felt that everything was going to be okay. They were able to sort out my sound card problem, and in fact got me a much more reliable one at a fraction of the cost of the one that was causing me all the problems. They also passed the discount they get on equipment on to me which was really good, I thought. I live in the west country so I travelled up to London to cut down on costs, so that Julian could have a look at my system and set up the new sound card. It was a very relaxed and friendly session and he's the sort of guy who makes you feel at ease. Since using the new sound card everything has been brilliant and the album is now complete and that's in no small part down to Julian's technical skill. I did have a few teething problems when I first set up on my own when I got home but once again, when I rang for advice they were on it straight away, just really helpful guys. I will need tech support in the future when I upgrade again and possibly for live stuff and I will be contacting Julian for that. I would totally recommend Essential AVS to anyone who needs their specialist help, and their fees are very reasonable too. Keep doing what you're doing guys...." Pia Silvi - March 08 "Hey julian, hope you got back to london in one piece! on behalf of Miles Hunt and Erica from the Wonderstuff and all of us from Dead Man Suits, we just wanted to thank you for your help, professionalism, and experience for what was a very successful gig at the Pykkerell Inn on saturday night. We were all very pleased with the sound and I'll have no hesitation in passing on your name to fellow musicians in the future. I'm sure it wont be long before we need your services again." Yours sincerely, - John Foreman (Dead Man Suits) Nov 07 Back to homepage |
 
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